How to get help
We are here to help by ticket and email. Our support hours are Monday to Friday, 08:00 to 20:00, and Saturday, 09:00 to 17:00 (UK time). We are closed on Sundays.
- Open a support ticket (existing customers)
- Log in to the client area
- Browse the knowledgebase
- Check network status
- Email support@rapidlayer.co.uk
- Questions before you buy? Email sales@rapidlayer.co.uk
Need a hand?
Open a ticket and our team will pick it up during support hours.
